Optimize donor engagement through a powerful database and personalized communication campaigns, by email or postal mail.
Organize donors based on their profiles, behavior, and giving history to tailor campaigns and messages to their expectations.
Launch re-engagement or loyalty campaigns via email and postal mail, depending on your donors’ preferences.
Monitor the progress of your fundraising campaigns at any time with dynamic reports. Track total funds raised, response rates, and campaign effectiveness.
Save time and keep your data centralized by easily logging donations received by check, in-kind contributions, or gifts collected during offline events.
Import or export donor lists with all associated data to ensure smooth sharing across systems or team members.
Connect Donna’s database with CRMs like Salesforce or Prodon for advanced synchronization of contacts and transactions.
In summary, Donna is designed to centralize, segment, and activate donor relationships effectively. With powerful tools for segmentation, tracking, communication, and integration, you can increase engagement and maximize your fundraising results.
Simplify your operations with an open and highly connected platform.
Donna integrates seamlessly with leading CRMs like Salesforce and Prodon, as well as secure payment gateways such as Paysafe, Stripe, and Worldline. Your data flows automatically between your website, CRM, and payment system — eliminating double entry. Whether you use a local or global solution, Donna adapts to your technological environment, saving time, improving tracking accuracy, and increasing your fundraising results.
Donna integrates easily with Salesforce, one of the world’s most powerful CRMs. Synchronize contacts, donations, opportunities, and history to centralize your communications and donor follow-ups. Donna also connects with Pardot, a robust email marketing tool.
Developed in collaboration with Prodon, a well-established CRM in Quebec, the integration with Donna ensures continuity between your online fundraising and local database. A shared roadmap supports the ongoing evolution of both platforms, leveraging the strengths of each.
Donna also offers a manual transaction export tool so you can structure, export, and import your data into your own system as needed. Integration with other CRMs is also possible. Contact us to learn more.
Paysafe, a long-time partner of Logilys, supports a variety of payment methods tailored to your needs, with competitive rates.
Integrated directly into Donna’s platform, Stripe enables a fast and secure donation experience. It includes automatic updates for expired cards, competitive fees, and optimized support.
Worldline is a robust, eco-friendly payment solution widely used in Canada’s charitable sector. It supports one-time and recurring payments, as well as bank transfers and credit card donations.
Empower umbrella organizations to manage their branches or affiliated entities from a single platform, while keeping the flexibility to customize each entity based on regional or thematic needs.
Each entity can tailor its website, communications, and campaigns to reflect its own identity.
One platform to administer multiple entities from the same interface.
A unified approach to receipt processing simplifies compliance and administrative management.
Consolidate contacts, transactions, recurring donations, and other key data into a global database. This makes it easier to maintain a high-level overview, act from the organizational headquarters, and conduct cross-entity analysis.
Each sub-entity can create and publish its own regional or local campaigns while also accessing national campaigns, enabling independent or coordinated action at every level.
Decide how much freedom each sub-entity has to personalize its visual identity and content based on local context and priorities.
Assign roles and permissions to users based on their responsibilities and organizational unit, ensuring secure control over data, access, and features.
The Multi-Organization module in Donna allows you to efficiently manage multiple entities from a single centralized platform with a hierarchical structure, shared data, and flexible, secure administration.
The Donna Interactive Suite is built on a robust, certified infrastructure that provides a highly secure environment for your online donations.
Containerized infrastructure hosted on Amazon Web Services, a global leader in reliability and performance.
AWS complies with ISO standards 27001, 27017, 27018, 22301, 20000-1, 9001, and CSA STAR — ensuring best practices in information security and business continuity.
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In conclusion, Donna is a secure, reliable, and compliant platform, built to meet the high standards of the philanthropic sector.