Features of the Interactive Donna Suite
Our all-in-one fundraising platform offers modern and intuitive features to maximize your donors' experience. With the click of a button, create powerful fundraising events that generate interest and facilitate donations.
100% customizable brand image
It's a well-known fact that a unified image throughout your donor's donation journey greatly enhances donation completion. Many platforms allow you to add your logo and colors to your fundraising forms. At the Donna Interactive Suite, we develop alternatives to maximize your personalization style. Whether it's on your fundraising forms or on the descriptive pages of each of your campaigns, we can customize the placement, shape, color, and even the animation of your buttons, images, and text fields. This way, your donors won't have the impression of leaving your website when they make their donation, which will considerably increase your conversion rate, and therefore the amount raised for each of them.
Donor relationship management
Any good online fundraising solution includes a database from which you can view and export the information needed for your foundation or association's operations. For more advanced segmentation, take advantage of our bi-directional integrations with the most powerful CRM tools on the market. For example, Salesforce and DonorPerfect are two complementary solutions to Donna and are used by most of our clients who want to contextualize their marketing for each of their fundraising channels.
List of campaigns with performance indicators
Often, your campaign pages must be programmed on your website. For many of the reasons mentioned in this guide, it is recommended that you set up several small campaigns that will address your different philanthropic personas. To save you from this programming, the Donna Interactive Suite provides you with the tools to build beautiful campaign pages. This includes descriptions, countdowns, performance thermometers, compelling images, videos, news, and more. All these campaigns can be found in your current campaigns list. Here you'll find performance indicators to help the donor see which campaigns seem to have rallied peers.
Engage your donors to raise funds on your behalf and ensure their success with a simple, fast and effective experience. Optimized for sharing on social networks, with the ability to make them public or private, peer-to-peer campaigns offered by the Donna Interactive Suite can include free or paid registrations. Our team offers the latest in peer-to-peer fundraising technology.
Events and ticketing
The Donna Interactive Suite's event management tool allows you to raise funds in a variety of ways, including through philanthropic events. You will be able to easily mobilize your donors and their peers with a ticketing system that offers multiple options: creation of teams or tables, registration to sports events with various objectives, and much more!
Promotional items associated with your campaigns
With the Donna Interactive Suite, your promotional items can be added to your online store, but also to your fundraising campaigns. For example, for your next golf tournament, offer reusable water bottles personalized with your brand. This way, you can maximize your revenues for each participant of your fundraising campaigns.
Millennials love to show their support for the causes they care about. Your promotional items are a great gateway to this new generation of donors. With the Donna Interactive Suite, you can turn consumers into donors and generate new revenue for your organization. The online store includes inventory management as well as SKU and option management (e.g.: polo shirts in different colors with your logo, in several sizes, etc.). The shopping experience for your donors is based on the best practices of e-commerce to maximize your digital sales.
Unlimited campaigns (at no additional cost)
At the Donna Interactive Suite, our goal is to help you generate as much revenue as possible so you can achieve your social mission. As a result, you can create dozens of campaigns (P2P, events, annual campaigns, corporate partnerships) at no additional cost. You'll be able to build campaigns that are personalized to each of your donor types, so you can better resonate with each of them. Simply put, we want to give you the means to multiply your revenue sources!
Recurring donations with automatic credit card updater
Some payment providers offer the option of updating your recurring donors' expired credit cards. The Donna Interactive Suite offers DonnaPay, which not only offers the best transactional rates in the industry, but also automatically includes customer card updates at no additional cost. It's a great way to keep your organization thriving!
Email marketing module
The Donna Interactive Suite allows you to engage your donors through personalized solicitation campaigns to the donors in your database. Our proven templates will help you engage the maximum number of donors. In addition, our mailing management tool will cater to the more traditional donors.
Advanced tax receipt management
To make your day-to-day life easier, there's nothing better than simple tax receipt management. The Donna Interactive Suite allows you to schedule the automated sending of tax receipts via email. You will have the choice to determine a fixed sending date or to program an automatic trigger. Also, you will be able to easily manage the portion of your donations related to your promotional items and event tickets.
Social media module
A golden rule of digital marketing is to contextualize your approach to the donor to get better engagement. Therefore, the Donna Interactive Suite strategically positions "share" buttons at different points along your donor's journey. In doing so, you'll maximize your organic reach across different social platforms.
Advanced management for multi-organization
Centralize data from all your sub-entities! Gather information on your contacts, transactions and recurring donations in a single fundraising platform. Plus, distribute your campaigns across all of your sub-organizations' platforms in just a few clicks. As the parent organization, you will have full control over the data with hierarchical access management, while allowing flexibility for your sub-entities to build their own campaigns and initiatives at the regional level.
Many solutions offer a multilingual donor portal. The entire Donna Interactive Suite platform has been designed in multiple languages, including the donor portal and the philanthropic manager platform. With a presence in Europe and North America, it is imperative that we offer a complete solution in the language of your choice.
Possibility to build and host your website with Donna CMS
Providing a unified experience for your donors is critical to your online fundraising success. The Donna Interactive Suite offers Donna CMS, a module that allows you to build your entire website. This will allow you to manage your entire web presence in one place. Donna CMS includes your homepage, campaign list, campaign pages, online philanthropy store, partner pages, testimonials, and more. All to ensure you have unparalleled web visibility and a hassle-free donor journey.
The Donna Interactive Suite has partnered with Stripe™ to develop a payment solution tailored to the reality of Canadian and European organizations. We offer the lowest transaction fees in the industry and robust data security, stability and fraud prevention. DonnaPay also includes features that would normally require a fee, such as automatic credit card updates and artificial intelligence transaction monitoring to minimize fraudulent transactions. Easy to set up, DonnaPay will meet your most demanding requirements!
Fraud prevention radar
Whether it's database security or fraud prevention, the Donna Interactive Suite has you covered! As mentioned above, DonnaPay includes the most advanced fraud prevention options available. This includes artificial intelligence that monitors all transactions across the entire Stripe™ global network and ensures that cards with fraudulent precedent are blocked in real time.
Dedicated account manager
At the Donna Interactive Suite, we strive for long-term relationships. For large-scale projects, there is nothing better than dealing with a dedicated account manager who will get to know you well over the months. Your account manager will ensure your satisfaction, assess your needs for future features of our platform, and coordinate the key stakeholders involved in your philanthropic success.
Weekly training included
Software with many features can sometimes come with a bit of a learning curve. Whether it's setting up a new campaign or using a new feature in the Donna Interactive Suite, our weekly training sessions will meet your needs. Delivered by our customer service team, these sessions will get you up to speed on how to use the full potential of the Donna Interactive Suite in no time. Now you are ready to maximize your organization's revenue!